Returns & Exchanges
At Formosa Covers, we strive to ensure your home and patio protection meets the highest standards. If you are not completely satisfied with your purchase, you may return your item within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unused cover in its original packaging, ensuring all straps and accessories are included to qualify for a full refund.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return box.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.