Frequently Asked Questions
Everything you need to know about protecting your home and patio furniture.
How do I determine the correct size cover for my furniture?
We recommend measuring the length, width, and height of your furniture before purchasing. Always choose a cover that is slightly larger than your furniture dimensions to ensure a proper fit and easy installation.
Are Formosa Covers waterproof or water-resistant?
Our covers are designed with high-grade water-resistant materials and UV protection. While they repel heavy rain and snow, we recommend ensuring the cover is taut to prevent water pooling, which can seep through over extended periods.
What is your return policy for home and patio covers?
We offer a 30-day return policy for items in their original, unused condition. If the cover does not fit your furniture as expected, please contact our support team to initiate an exchange or refund.
How long does shipping take within the United States?
Standard shipping typically takes 3 to 7 business days depending on your location. Expedited shipping options are available at checkout if you need your protective covers sooner.
How should I clean and maintain my covers?
To clean your covers, simply use a soft brush and lukewarm water. Avoid using harsh chemical detergents or machine washing, as this can damage the protective water-repellent coating.
Do you offer a warranty on your products?
Yes, Formosa Covers provides a limited warranty against manufacturing defects and premature fabric failure. The duration of the warranty varies by product line, typically ranging from one to three years.